Refund Policy

At Northern Wellness Footcare, we value our clients and strive to provide exceptional footcare and nursing services. We understand that sometimes circumstances change, and we aim to maintain a fair and transparent refund policy to ensure a positive experience for all.

 

Service Refunds

✅ Cancellations: Clients must provide at least [insert timeframe, e.g., 24 hours] notice for cancellations. Late cancellations may be subject to a cancellation fee.

✅ Missed Appointments: Unfortunately, refunds will not be issued for missed appointments unless due to unforeseen emergencies. In such cases, rescheduling may be offered at our discretion.

✅ Unsatisfactory Services: If you have concerns about your service, please let us know within 24 hours so we can discuss adjustments, corrections, or a partial refund based on the situation.

 

Product Refunds

✅ Damaged or Defective Items: If a purchased item is damaged or defective, we will gladly offer an exchange or full refund within 3 days of purchase.

✅ Returns: Unopened and unused products may be returned for a refund within 15 days, minus any applicable processing fees.

✅ Shipping Costs: Clients are responsible for return shipping fees, unless the item is defective or incorrect due to our error.

 

Special Considerations

🔹 Refunds are processed via original payment method within 7-10 business days after approval.

🔹 Certain services and custom orders may be non-refundable, but we will always strive to find a reasonable resolution.

🔹 If you experience any issues with our services or products, we encourage open communication to ensure fair outcomes.

 

We appreciate your trust and support, and our goal is to work together to find solutions that meet your needs while maintaining professional integrity and fairness.